Jan 2, 2013

openSUSE Forums: Installed wireless printer + drivers; can't connect to print

openSUSE Forums
openSUSE Forums
Installed wireless printer + drivers; can't connect to print
Jan 3rd 2013, 05:43

Hi all and happy new year.

Today I bought a wireless printer: the Brother HL-2280DW. It works fine from my work computer (MacBook Pro) and from my girlfriend's Windows PC.

I downloaded the CUPS and printer driver from the Brother web site. Eventually got them installed. The printer appears as normal in the GUI on OpenSuSE 11.4. But every time I try printing a test page, I get an error message that it can't connect.

A friend who knows much more about Linux than I do spent 1 hour on the phone with me tonight. Tried many troubleshooting steps. Here's his email summary:

------------------

Running suse11.4, trying to install Brother HL-2280DW -- installed drivers from brother, install of printer went flawlessly (using downloaded drivers and everything), but cannot print.

Error message is:
<cannot communicate, or whatever it is>

From brother's site, FAQ site:
Brother Solutions Center : Brother Driver for Linux Distributions

performed the following as it seemed relevant:

"My distribution uses AppArmor (e.g. Ubuntu, openSUSE) and I can not print. Try to change the security software setting for cups to complain-mode (Superuser authorization will be required)Command : aa-complain cupsd"

Did that; restarted cupsd, still same error message.

Also tried disabling the local firewall; same error message.

-----------------

Anybody have insight?

Thanks in advance ....
- Evan

You are receiving this email because you subscribed to this feed at blogtrottr.com.

If you no longer wish to receive these emails, you can unsubscribe from this feed, or manage all your subscriptions

No comments: