Hi all and happy new year.
Today I bought a wireless printer: the Brother HL-2280DW. It works fine from my work computer (MacBook Pro) and from my girlfriend's Windows PC.
I downloaded the CUPS and printer driver from the Brother web site. Eventually got them installed. The printer appears as normal in the GUI on OpenSuSE 11.4. But every time I try printing a test page, I get an error message that it can't connect.
A friend who knows much more about Linux than I do spent 1 hour on the phone with me tonight. Tried many troubleshooting steps. Here's his email summary:
------------------
Running suse11.4, trying to install Brother HL-2280DW -- installed drivers from brother, install of printer went flawlessly (using downloaded drivers and everything), but cannot print.
Error message is:
<cannot communicate, or whatever it is>
From brother's site, FAQ site:
Brother Solutions Center : Brother Driver for Linux Distributions performed the following as it seemed relevant:
"
My distribution uses AppArmor (e.g. Ubuntu, openSUSE) and I can not print. Try to change the security software setting for cups to complain-mode (Superuser authorization will be required)Command : aa-complain cupsd"
Did that; restarted cupsd, still same error message.
Also tried disabling the local firewall; same error message.
-----------------
Anybody have insight?
Thanks in advance ....
- Evan
No comments:
Post a Comment