openSUSE Forums: boot always fails: likely Radeon graphic card problem

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boot always fails: likely Radeon graphic card problem Dec 7th 2012, 21:55 Hello, first a bit of history of the current problem (boot freezes): For a long time I have experienced crashes, of two types: either the computer completely stalls, and a fixed pattern shows up on the monitor, or just the monitor-display crashes. Couldn't do anything about it, but it happened only every few days. Recently the first type of crash (complete freeze) survived after turning off and on the laptop, that is, couldn't even get into the BIOS. After some time however, it worked again. Today then the second type of crash (apparently the X-server crashes, only flicker) survived after turning off and on of the laptop, that is, it directly went into the flicker state, or after the GRUB-message; fortunately again, after some time it worked again. I went into the Windows-7 installation, and let it run for a long time, with all kinds of tests, but it all works, and also there has never been a crash with the Windows installation; so I am rather sure the problems are not due to defect hardware. I think it is the Radeon graphics card. First a bit of data: - Suse 12.2 - uname -a Linux csltok.swansea.ac.uk 3.4.11-2.16-desktop #1 SMP PREEMPT Wed Sep 26 17:05:00 UTC 2012 (259fc87) x86_64 x86_64 x86_64 GNU/Linux - 02:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Manhattan [Mobility Radeon HD 5400 Series] - Dell Inspiron 1764 with Intel i5 Besides the two types of crashes, I also have severe heating problems: With 12.2 it got a bit better (than with Suse 12.1), and the 2 core-units don't heat up that quickly, however, at least according to the system-monitor, the Radeon graphics-card heats up as soon as you run anything, even just a very simple C-program which just adds and subtracts 1. After a few minutes of running such a single process, temperature of the graphics-card reaches 90 degree Celsius, and the system starts lowering the CPU-frequency, without much effect, so it gets down to finally around 200 MHz (from 2.4 GHz). Again, under Windows 7 no such problems (with 4 processes running it also scales down to 800 MHz, but that's it, and with two processes there are no problems). So that all looks like a severe problem with the Graphics card. Also glxgears shows something like 60 FPS, while under Windows 7 I get, say, 5000 FPS. I had installed xorg-x11-driver-video-radeonhd - Driver for AMD GPG (ATI) r5xx/r6xx Chipsets So I tried again (had already tried that when I installed 12.2 in September) to install amd-driver-installer-12-4-x86.x86_64.run but I got again the error message > cat /usr/share/ati/fglrx-install.log Uninstalling any previously installed drivers. Unloading radeon module... ERROR: Module radeon is in use Unloading drm module... ERROR: Module drm is in use by radeon,ttm,drm_kms_helper [Message] Kernel Module : Trying to install a precompiled kernel module. [Message] Kernel Module : Precompiled kernel module version mismatched. [Error] Kernel Module : Kernel module build environment not found - please consult readme. [Reboot] Kernel Module : mkinitrd Since I didn't find any information on the relation between the two drivers, I thought I better de-install the xorg-driver. Did that and tried to install the amd-driver again, but same error-message. Alright, I rebooted, and the boot freezes. Opened one of those terminals which are always there, and re-installed the xorg-driver. But the problem doesn't change, the boot freezes, and there are no error messages in /var/log/boot.log --- it just stops and that's it. Fortunately the failsafe-boot-settings work. Can anybody tell me what to do now? Best Oliver

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